Silk Naturals

Hi girls, could anyone kindly fill me in on how to contact SN? I've sent an email on the 28th May through the online form ('Contact us') but never got a reply.
Now with my latest order I received a sample size of a glow instead of the full size I've ordered and I would really like to make sure my email is read this time. If anyone could provide me with the correct email address to write to, that would be great : )

Hello Miyu!

I am pretty sure your best bet is to try the website form again. I don't know what happened, but I am pretty sure an email stating your problem (and your order #) would have been answered if it had gotten through. It is even possible that a reshipment has already been sent. Please give the form another try. It is connected to the main email address answered by Customer Service. If I gave you a different address, it will more likely be overlooked.

Jen,

thank you very much for your help and quick answer.

I will try the form again then, I was quite sure the first email back in May has been received because I ticked the little 'send myself a copy' box and have received the copy. I also quoted my order number. Anyway, I'm sure it will be resolved soon, thanks again : )

If you ask me i don't thk it quite works 100%? Because i tried using it to contact Karen 3-4times and she's only replied once. I've even ticked the "send me a copy" box and I never got a copy of my msg sent to myself. so uhm....a technical glitch?

My last sorder was messed up also, I sent Karen an E-mail message through the contact us . I never received a reply, but I did get my replacement product in the mail within a week of sending my email. So eveen though you haven't gotten a reply,don't assume that your message hasn't gotten through. If you are really concerned , just send another message. Thanks, Hollis

I have also tried to contact Karen via the online form twice, but have not received a reply.

susan